Taco Casa
Reviews and Complaints
Lewisville Worst Location
Preferred solution: Let the company propose a solution
Really?
Mess up on my order
Total bs
Manager does not care!!!!
How great are these people. #915
Horrible Service & Food
Taking money out of till
Complaint bad service still waiting on my refund
- Food
- Customer service
Preferred solution: Full refund
Employee recognition - lorie
Taco Casa - Drive-through Review
Taco Casa Sales Manager Review
Taco Casa - Taco Review
Taco Casa Taco Review
Taco Casa Drive-through Review from Atkins, Arkansas
I was at taco Casa today between 1:13pm- 1:29 in Sherman ,Tx OMG !!! Took over 15 mins to get a sweet tea with 3 cars only in front of me.
Wasn't really upset about the wait, but once I got to the window my tea was seating there and the cashier walks off and starts talking to employees, does a little song and dance movement, then sticks her hands down her pants and starts scratching her rear end. She comes back to the window and hands me my tea after having her hand down her pants. Very concerned about health code issues going on here at this store. Not only that there was a trash can by the drive thru window with trash over flowing with flies flying around along with a very unclean dumpster area at back of store .
On top of that the manager was outside smoking !!! Very unprofessional !!! Sign states under new management !!!
Maybe it should state under new ownership. Thanks very concerned customer.
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Guys I don't know why they said it was not an emergency, but the police somehow are friends with the restaurant, maybe they go there all the time or something? Anyways they were more concerned that I left my kids in the car than anything.
They told me I got a warning because I am not to leave my kids in the car since it is child abandonment. They told me that this was not an emergency because other customers say I was the one that was yelling and in the wrong.
They were more concerned about me leaving my kids in the car than anything. First of all I though I would be gone for a few minutes, and second, I was angry and I did not want them to overhear me swearing.
I agree you have a right to be upset when they did not refund your money, but seriously don't people know when and why to call 911 anymore? They teach this in school.
What if one of your children got seriously injured and could not get medical attention because someone called 911 for something just as silly as you. People 911 is used for emergencies, not because someone refuses to give you a refund for your cold food.
I personally don't think that this person is very bright. People do make mistakes and she should have checked her order before leaving so of course she would not know that not getting a refund is not an emergency.
I would tell her not to reproduce but it is already too late. I would have told her to check her food, but if she cannot figure out that you should not call 911 because someone did not refund her money, she is not going to check her order. The employee are only human.
Not to mention she is not perfect, there were times when she hit the cap lock key and put a capital A where it should not be. I am surprised she even knows how to operate a vehicle or use the internet with her intelligence.
I called 911 because the lady tried to challenge me by coming from behind the counter wanting to fight -- you the one not very bright.
Then why did the police say that this was not an emergency? You are not the one that is bright.
"Make my day" ha! you are the one to ASSume.
I am not ASSuming, you don't know how to read, the police told her it was no emergency.
I have to agree that she should get into trouble for calling 911 for this. If someone died because she is too *** to not know that this is an emergency she should be charged with manslaughter for wasting their time with her fake issue.
It would be ironic if she died of a heart attack because the ambulance could not get to her because someone else called 911 because of the same *** reason she called 911.
However if she left her kids in the car and went to the restaurant to complain, someone can call 911 on her for child abandonment. Either way if someone died because of her 911 call because they could not get the help they needed she should be charged with manslaughter.
Had every right to call 911 - when the woman came from behind the counter to try and fight a customer was a definite threat!! The police didn't see it as an emergency because noone got hurt since the employees helped calm the situation.
Retard if the situation was calmed down you had no right calling 911.